Report a Power Outage
Report a Power Outage

Is your power out, or do you need to report an outage? If there has been no severe weather in your area double check in My Account that your most recent bill has been paid.

If your bill is paid but you still find that your power is out then your first order of business is always to call your local Transmission and Distribution Utility (TDU) directly. They will be able to assist you fastest in restoring power to your area and home.


TDUs are listed below by area:


AEP Texas

866-223-8508


CenterPoint Energy

713-207-2222

or

800-332-7143


Oncor Electric Delivery

888-313-4747

Texas-New Mexico Power Company

888-866-7456

Lubbock Power & Light

806-775-2509



Information about TDU Load Shedding

Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found below: