We strive to fit your exact needs with your very first 4Change Energy plan, but sometimes needs can change. If you decide you're not completely satisfied with your plan within 60 days of your contract's start date1, we’re prepared to make it right. We’ll work with you to resolve whatever you’re not happy about or to find another 4Change Energy term plan that better fits your needs.
Still need something more? While we hate to lose a customer, we’ll let you out of your contract—penalty free—as long as you contact us by phone within 60 days of your contract's start date2. Upon cancellation, you will be responsible for paying for the electricity you have used, but we will waive your cancellation fee.
That’s our way of taking the worry out of choosing us as your electricity company.
1 Applies to new customers only. 2 Applies to new customers only and their first plan with us.
Customer Satisfaction is Our Passion
13,000+ reviews
Ellen
“I really appreciate the weekly usage reports. They've made it easy to focus on our habits & be more aware of waste. I have reduced my monthly bill significantly by just being more careful.”
Sandi
“4Change has great customer service. I just renewed with them for the 3rd time. The process was easy & their agents were extremely helpful.”
Robert
“Was referred to 4Change by a co-worker. Great choice I made by switching. My bills are less expensive than my previous energy carriers. You too, owe it to yourself to save $$$ & never a problem with their service."
Jodi
“Every time our contract is up I research electricity companies to compare service & prices. 4Change was the best price with the best service, & probably one of my favorite companies so far.”
Fernando
“Love 4Change Energy, the process to get my new account was fast & simple, customer service is always at 100%, & rates were the best in the DFW area. I will recommend 4Change Energy to anybody that wants to switch.”
Carolyn
“4Change Energy has really changed our mind about electric company. They are very efficient & cost-effective. My energy bill has never been so low & I have a very happy customer.”
Alyssa
“As young homeowners we struggled choosing an energy provider that is affordable & reliable. We have had a great experience with 4Change Energy & can’t wait to use them for many years to come!!
Ronnie
“Low rates & great customer service, I've been locked in at the same low rate for over a year. They also gave me the choice to extend it for another year & I did of course."
Misty
“Best rates I've found for our area by far! Never any issue with billing & have never had a reason to contact them in my 8 years of service with 4Change. I tell everyone I can about them.”
Maggie
“Love the weekly emails that show our daily usage in comparison to the week before. The temps are especially helpful to offer up an explanation for bigger differences between days. We are very pleased with the service!”