CONTACT & SUPPORT
CONTACT & SUPPORT

We've made it easy to handle everything about your account online 24/7, but sometimes you still need more information. If you need to pay your bill or view your electricity usage, you can do it all right here. Think you have a weird question? Trust us, we've heard it. And you can probably find the answer in our Frequently Asked Questions section.


Need to Report a Power Outage?

To get faster service please call your local TDU directly. Find your TDU.


4Change Customer Care

Toll Free: (855) 784-2426
Mon - Fri, 7am - 8pm CST Sat, 8am - 5pm

Please Send Faxes to: 1-866-346-1812

Email Support: service@4ChangeEnergy.com

Best time to call?

Tuesdays, 9 am - 1 pm CST
Wednesdays, 9 am - 4 pm CST
Thursdays, 9 am - 4 pm CST
Fridays, 9 am - 12 pm CST

Our Address

4Change Energy
PO Box 660361
Dallas, TX 75266-0361

Questions about your 4Change Energy account?

Find super-speedy answers in our FAQs.

Wondering about enrollment?

Check out the Enrollment FAQs or find your low rate.